Last updated: October 26, 2026
1. Introduction
YourWoof ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information: Name, email address, shipping/billing address, and phone number provided when you create an account or place an order.
- Payment Information: Processed securely through our third-party payment processors — we do not store full card details on our servers.
- Order Information: Details of products purchased, order history, and delivery preferences.
- Usage Data: Information about how you browse our site, such as pages visited and device/browser type, typically collected via cookies.
3. How We Use Your Information
- To process and fulfill your orders, including sharing necessary shipping details with our fulfillment and logistics partners
- To communicate with you about your orders, account, and customer support requests
- To send you promotional emails or offers, if you've opted in (you can unsubscribe anytime)
- To improve our website, products, and customer experience
- To detect and prevent fraud or misuse of our services
4. Sharing Your Information
We do not sell your personal information. We may share necessary information with trusted third parties strictly to operate our business, including payment processors, shipping/fulfillment partners, and website hosting or analytics providers — each of whom is required to protect your data appropriately.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart, and understand site usage. You can control or disable cookies through your browser settings, though some site features may not function properly without them.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact Us page or email us at support@yourwoof.com.