Every Order Ships With Tracking
You'll receive a tracking number by email as soon as your order is dispatched, so you can follow it every step of the way.
1. Order Processing Time
Orders are typically processed and handed off to our shipping partners within 1-3 business days of purchase. During sales or high-demand periods, processing may take slightly longer.
2. Estimated Delivery Times
We currently ship to addresses within the United States. Because we work with a global supplier network to keep prices low, most items ship from international fulfillment centers. Estimated delivery times from dispatch are:
| Region | Estimated Delivery |
|---|---|
| Continental United States | 10-20 business days |
| Alaska, Hawaii & US Territories | 15-25 business days |
These are estimates, not guarantees. Customs delays, holidays, and carrier disruptions can occasionally extend delivery times beyond these windows.
3. Multiple Items, Multiple Packages
If you order more than one item, they may ship separately from different fulfillment centers and arrive on different days. Don't worry if part of your order arrives before the rest — this is normal, and you'll have tracking for each package.
4. Customs, Duties & Taxes
For international orders, your local customs office may apply import duties or taxes depending on your country's regulations. Any such charges are the responsibility of the customer and are not included in the item price or shipping cost.
5. Tracking Your Order
Once dispatched, you can track your order anytime from the Track Order page or your My Account dashboard.
6. Delayed or Missing Orders
If your order hasn't arrived within the estimated window, please reach out to us — we'll look into it and make sure you're taken care of, whether that means locating your package or arranging a replacement/refund.
Questions about your shipment?
Contact Support Team →